6 Key Questions to Ask When Hiring a Remodeler in the Twin Cities

Hiring the right remodeler can make all the difference in the success of your home project—especially in a market as unique as the Twin Cities. From navigating historic home details to understanding local permitting rules, a remodeling company brings more than construction skills—they bring context, insight, and trust.

But with so many contractors out there, how do you know who’s the right fit for your project?

Before signing any contracts, here are six key questions to ask any remodeler you're considering. These questions will help you evaluate not just their experience and process, but whether they’re the kind of partner you can trust with your home.

1. How long have they been in business—and what is their reputation?

When researching remodelers near you, be sure to note how long they have been in business and how their local reputation is. A trusted remodeler will have client reviews, years of experience, and a solid portfolio of work. Do your research and look for signs of consistency, reliability, and integrity. A remodeler with a strong reputation will happily answer questions about past experiences and history of client satisfaction. 

2. What types of projects do they typically take on?

Not all remodelers take on every kind of job. Some focus on smaller home updates while others primarily handle full scale renovations or new construction. Check the company website for a project portfolio to see if their scope of work aligns with your goals. Many contractors also include details about their average project size or price range, which can help narrow your options even if you haven’t finalized your budget.

Need help determining your project scope? Read our article Should You Remodel, Buy, or Build?

3. Who Handles the Design—An In-House Team or an Architect?

This is an important distinction to make while researching for your remodel. Some remodelers offer in-house design services, which can create a more integrated and seamless process. Others collaborate with outside architects or designers. Ask how the design process works, who you’ll be working with, and how your ideas will be incorporated. The right team will make you feel heard and guide you with creative, practical solutions that fit your lifestyle.

To discover more about what design process is best for you, check out our article Design Build vs. Architect.

4. are they Responsive and Timely in Their Communication?

Good communication is the backbone of a successful remodeling project. Handling your home is a large responsibility and making sure you have reliable people on the job is what matters most. Delays, cost, and unexpected issues can arise; this makes it essential to have a clear and honest line of communication between you and the remodeler. If you contact them, how long does it take them to respond? If they tell you when they'll respond - do they follow through?

5. do they have a defined process?

A well-documented process is a hallmark of a professional remodeler. When you meet with the company, ask them to walk through their process including the phases, budget and timeline management, and how they deal with unexpected issues.  A company with integrity will give you honest and clear answers and make sure you have all of the information you need. Bonus points if they have visuals or handouts explaining their approach—transparency is always a good sign.

6. do you feel comfortable and confident with them?

Choosing a remodeler is about more than price and portfolio—it’s about partnership. Take your time, ask thoughtful questions, and don’t be afraid to dig deeper before making a decision. You’ll be working closely with this team in your home, so it’s essential to feel comfortable asking questions and voicing concerns. A little extra legwork upfront can save you time, money, and stress in the long run—and help you create a home you truly love.

Ready to Remodel with a Trusted Local Expert?

If you’re considering a home remodel in the Twin Cities, you want a smooth process, a high-quality result, and a company that truly understands your needs. Contact MA Peterson Design Build today to start your remodeling journey with a team that values these attributes and more.